No ticket queue, no bot, no waiting until Monday. Message us on WhatsApp and someone answers — before you buy or long after.
It's where our support team actually works, and where we send your login details. If you only do one thing on this page, do this one.
Message us on WhatsApp or save the number: +44 7403 674324Pick the closest one and WhatsApp opens with the message already started. It saves you typing and tells us straight away what we're dealing with.
Tell us your device and we'll point you at the right plan and send a payment link.
Start on WhatsAppOne day, free, on your own TV and your own connection. No card needed.
Request itStuck partway through installing? Send a photo of the screen and we'll take it from there.
Get helpBlocky motion, wrong resolution, a channel that looks worse than it should. Tell us which one.
Report itSame login, nothing to reinstall. Message us a few days before your plan runs out.
Renew nowPayments, invoices, or our 30-day money-back guarantee. Just ask.
Ask usTwo things that get you answered faster. Tell us which device you're on — Samsung TV, Firestick, iPhone, MAG box and so on — and send a photo of the screen if something looks wrong. Half of all setup problems are solved from the photo alone, with no questions back.
24 hours, 7 days
Including weekends and holidays. Activation doesn't wait for office hours.Three pages answer most of what people message about. Worth thirty seconds before you type.